Contact Us
Toll Free: 1-888-479-2000
TTY: 1-800-900-6570
Fax: 1-888-830-3608
For medical emergencies, call 911.
Member Support
Member Service representatives are available 24 hours a day, 7 days a week to answer questions and help with prescription orders.
By Phone:
1-888-479-2000
1-800-900-6570 TTY
By Email:
MemberServices@welldynerx.com
Please allow one business day for a response to your email.
Questions about your medication?
If you have questions about your medication, including how to take it, what to do if you miss a dose, side effects or drug interactions, our pharmacists are available for consultations 24 hours a day, 7 days a week. For medical emergencies, please call 911.
By Phone:
1-888-479-2000
1-800-900-6570 TTY
By Email:
pharmacist@welldynerx.com
Please allow one business day for a response to your email.
Prescriber Information
Physicians may send prescriptions to WellDyneRx through electronic prescribing applications or by fax. Prescriptions will be processed on receipt and shipped to the patient, unless the physician indicates the prescription should be held until the patient requests a fill.
By E-Prescribe:
Send prescriptions quickly and accurately with electronic prescribing. If you cannot locate WellDyneRx in your system, contact your EMR/EHR provider to update your pharmacy directory.
WellDyneRx Prescription Delivery
P.O. Box 90369
Lakeland, FL 33804
By Fax:
1-877-221-1259 or 1-888-830-3608
By Phone:
1-888-479-2000
Retail Pharmacy Support
For help with a member's claim, please call 1-888-886-5822.
US Specialty Care
Patient Care Advocates are available Monday through Friday from 9:00 a.m. to 8:00 p.m. (EST) to answer your questions and help with prescription orders.
By Phone:
1-800-641-8475
1-800-900-6570 TTY
By Fax:
1-800-530-8589
By Email:
questions@usspecialtycare.com
Please allow one business day for a response to your email.
Questions about your medication?
If you have questions about your medication, including how to take it, what to do if you miss a dose, side effects or drug interactions, our pharmacists are available for consultations 24 hours a day, 7 days a week. For medical emergencies, please call 911.
Website Comments or Questions
For questions or comments about the WellDyneRx member website, please contact our website support team at webmaster@welldynerx.com.